Satbet, a limited liability company registered in Curacao with the registration number 149875 and headquartered at Heelsumstraat 51, Orionweg 5 C, Curaçao provides services to its customers. Additionally, Blue Sapphire N.V., which operates under the same name as above offers transactions and payment services for utmost convenience of our users.
On September 15th, 2021, SATBET was awarded a License 8048/JAZ2019-038 in Curaçao to cover its sports betting and casino services.
Updating the Terms and Condition
Satbet reserves the right to modify our Terms and Conditions at any time, for whatever purpose. Whenever these changes take effect, we will communicate them directly with all affected users so that they can decide if they want to accept or reject them. In case you choose not to abide by the new terms, your account may be frozen until you contact our customer service department in order resolve the issue. Satbet offers an unparalleled experience with virtual products that are instantly consumed. Therefore, there will be no refunds on any stakes placed on games or bets using real money, as the amount is automatically deducted from your account and cannot be retrieved.
Opening a Satbet Account
During the registration process, it is essential that you provide accurate details such as your name, email address, date of birth, telephone number and residential address. To avoid registering multiple accounts with Satbet using different information from an existing account or if you are currently self-excluded please ensure that only one active account has been opened by yourself. It will be solely your responsibility to adhere to this condition for a smoother registration journey. If you own two or more Satbet accounts, all bets and plays on games will be rendered invalid, plus all your money in these accounts confiscated. Before engaging in any gaming activities or promotions with us, please make sure to transfer enough funds into the relevant account first. We won’t provide any credit for this whatsoever.
To deposit money into your Satbet account, simply refer to our deposits page of the Website – which may undergo periodic changes – for a list of available payment options that can help facilitate the transaction quickly and easily. For details on withdrawal timeframes, refer to the website’s withdrawal page. Please note that this information may change occasionally. You must use a payment method owned by you when making deposits; it is not permitted to utilize third-party payment methods for either deposits or withdrawals. Satbet reserves the right to redirect payments from any particular transaction towards an approved payment method previously used by you.
Satbet charges a nominal fee for certain payment methods, which is outlined on our website.
Furthermore, we occasionally adjust the minimum and maximum deposit limits as stated in our online documentation.
Satbet reserves the right to confirm your account information whenever necessary, without providing any notification or explanation. For anti-fraud and money laundering prevention purposes, we may be obligated to ask more detailed questions in order to identify where your funds are coming from.
Dormant or Inactive Accounts
At Satbet, we advise our customers to avoid leaving large sums of money in their accounts for extended periods. In the event that you do not sign into your account or out of it within six months’ time, then your account will be classified as inactive and a monthly administrative fee will be deducted from it every 30 days – with your prior consent.
After twelve months of inactivity (regardless if you log into the account or not), your Account is considered dormant. This means that you will forfeit any balance remaining and your Account will be closed without warning.
How to Close an Account
To promptly close your Satbet account, simply send an email to customer services with the subject line “close my account” and one of our customer service representatives will contact you right away.
If you qualify for a bonus, such as sign up or deposit bonuses, wagering requirements must be fulfilled before any withdrawals can take place. Only real money bets will count towards the requirement and playing for “fun” on games won’t count.
Unless the promotion or bonus terms and conditions say otherwise, any bonuses will have a minimum wagering requirement of forty-fold. In other words, you must stake your bonus + deposit at least 40 times prior to withdrawing any resulting winnings.
By registering on the Satbet website, you not only agree to our privacy terms and conditions but also acknowledge that it is necessary for us to collect and use your data in order to provide access and let you participate in Games or Bets.